What is your defect rate for bags?

Defect rates

We do not publish a fixed defect rate, because a meaningful figure depends on the methods agreed for a specific order, including the inspection standard and the definition of a defect. Instead, we control quality through in-line checks and a final inspection against the approved sample, and we address verified issues per the agreed standard.

Where a problem is identified, the practical process is straightforward: the issue is documented with photos and quantities, compared against the approved sample and specification, and resolved through rework or replacement as appropriate. Most issues are caught before shipment because of the in-line checks.

If your buying process requires a particular quality metric, for example a maximum percentage for a specific defect type, discuss it at the quotation stage so the inspection plan can be aligned with it.

If you compare suppliers on quality, more useful questions are what is checked, when it is checked and how issues are resolved, rather than a single defect percentage quoted without context.